2026 AACA/NTSB Transportation Disaster Assistance Workshop

Family Assistance Operations Workshop

April 21–22, 2026

Register Here

UPDATED LOCATION! The event will be in the South Terminal, not the North.

This two‑day, in‑person workshop—conducted in coordination with the National Transportation Safety Board’s (NTSB) Transportation Disaster Assistance (TDA) Division—provides air carriers with practical, in‑depth training on family assistance operations following a serious aviation accident.

The workshop focuses on the organizational, leadership, and coordination responsibilities of air carriers during an accident response, with particular emphasis on compliance with federal family assistance legislation, effective engagement with affected families, and coordination with the NTSB and other response partners. Sessions are led by NTSB family assistance and emergency operations professionals, with additional perspectives from state and humanitarian response partners.

Over two full days, participants will receive a comprehensive overview of the NTSB’s role following an aviation accident, including its independent investigative authority and responsibilities related to family assistance. The training addresses the legal, operational, and humanitarian obligations of air carriers, as well as the importance of preparedness, internal planning, and executive‑level decision‑making during high‑consequence events.

See the agenda.

Agenda topics include:

• The NTSB’s mission, structure, and role following aviation accidents
• Federal family assistance legislation and air carrier responsibilities
• Family assistance operations and the fundamental concerns of family members
• Notification of involvement and victim accounting
• Medicolegal aspects of family assistance operations
• Information sharing, resources, and coordination with partner organizations
• Supporting employees and internal stakeholders during an accident response
• Communication with family members and conducting family briefings
• Management of personal effects
• Site visits, memorials, anniversaries, and long‑term considerations
• Case studies and lessons learned from past events

This workshop is intended for senior leaders, executives, managers, and operational staff who may be involved in organizational decision‑making, response coordination, or oversight during or following a serious aviation accident.

Each day consists of a full 8‑hour session, with a mix of presentations, facilitated discussions, and case‑based learning.

Directions

1. From the Departures (2nd floor) area, head to the Aleutian Airways sign and enter through door 8. Turn left and follow the signs to reach the “A11 - A17 Gates.” Before you reach the escalators, turn right and proceed through the door marked “DO NOT ENTER.”
2. Alternatively, from the short-term parking garage, follow the signs to the terminal. Ascend the escalators to the second floor above ground level. At the top, turn left and pass the Security Checkpoint. Continue down the terminal hallway all the way past Aleutian Airways. Follow the signs to “A11 - A17 Gates.” Turn right before the escalators and proceed through the door marked “DO NOT ENTER.”

Logistics

• Dates: April 21–22, 2026
• Location: Anchorage International Airport – South Terminal, A Concourse Event Area. See this video for visual directions.
• Parking: We highly recommending using RideShare or a taxi, as parking is limited. Park in the Short-Term Parking Garage (see the map here).
• Duration: 8 hours each day (16 hours total)
• Format: In‑person
• Coffee provided
• Please plan to bring your own lunch. There will not be time to leave the airport during lunch. The airport has several food vendors on-site.